CRM Consultant - Reading

1 Days Old

Job Description CRM Consultant - Reading
Reading
Starting salary of £30-40k DOE
Our client is seeking an experienced CRM Consultant to support both new business acquisition and successful client delivery. This role combines pre-sales consulting with hands-on CRM implementation, business process optimisation, and the application of AI-enabled capabilities. The position works at the intersection of business strategy and technology, supporting organisations in improving customer relationship management.
Responsibilities
Partner with sales teams to understand prospect requirements and design effective CRM solutions
Lead discovery sessions and workshops to identify business needs and digital transformation opportunities to be relayed to the programming team
Deliver CRM demonstrations, technical presentations, and proof-of-concepts during the sales cycle
Contribute to proposals, solution designs, statements of work, and effort estimates
Lead end-to-end CRM implementations from requirements gathering through go-live and post-launch support
Configure and customise CRM platforms to align with business processes and workflows
Design and implement business process improvements to drive efficiency and user adoption
Integrate CRM systems with enterprise applications, data sources, and third-party tools
Plan and execu...
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Location:
Reading
Job Type:
FullTime
Category:
Healthcare & Pharma

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