Title: CRM Consultant - ReadingLocation: Reading, Berkshire, South East, UKCompany: Circle GroupCRM Consultant - ReadingReadingStarting salary of £30-40k DOEOur client is seeking an experienced CRM Consultant to support both new business acquisition and successful client delivery. This role combines pre-sales consulting with hands-on CRM implementation, business process optimisation, and the application of AI-enabled capabilities. The position works at the intersection of business strategy and technology, supporting organisations in improving customer relationship management.ResponsibilitiesPartner with sales teams to understand prospect requirements and design effective CRM solutionsLead discovery sessions and workshops to identify business needs and digital transformation opportunities to be relayed to the programming teamDeliver CRM demonstrations, technical presentations, and proof-of-concepts during the sales cycleContribute to proposals, solution designs, statements of work, and effort estimatesLead end-to-end CRM implementations from requirements gathering through go-live and post-launch supportConfigure and customise CRM platforms to align with business processes and workflowsDesign and implement business process improvements to drive efficiency and user adoptionIntegrate CRM systems with enterprise applications, data sources, and third-party toolsPlan and execute testing, data migration, and change management activitiesIdentify and implement AI-enabled CRM capabilities to deliver actionable insights and automationRequirementsExperienceMinimum of 18 months' experience in a consulting and implementation role involving business management software / SaaSExperience delivering CRM or similar enterprise system implementationsDemonstrated involvement in pre-sales activities, solution design, or client-facing consulting engagementsExperience supporting change management and user adoption initiativesStrong understanding of sales, marketing, and customer service business processesExperience with business process modelling, analysis, and optimisation methodologiesWorking knowledge of AI and machine learning concepts and their application within CRM platformsAbility to translate business requirements into technical solutionsFull UK Driving License and access to your own vehicle.Professional CompetenciesExcellent verbal and written communication skillsStrong presentation and workshop facilitation capabilitiesConsultative, client-focused approach to problem solvingAbility to manage multiple stakeholders and prioritiesWhat Is OfferedFull training on the CRM systemPerformance-based career development opportunitiesExposure to diverse projects across multiple industriesProfessional development and certification supportCollaborative working environment with experienced practitionersIf you are an experience SaaS / CRM Consultant and eager to move into an excellent role, click 'Apply Now' or send your CV directly to faye . landells @ circlerecruitment . comKeywords: CRM Consultant / Presales / CRM / Client / Account Management / ReadingCircle Recruitment is acting as an Employment Agency in relation to this vacancy. Earn yourself a referral bonus if you refer somebody else who fills the role! We also offer an iPad if you refer a new client to us and we recruit for them. Follow us on Facebook - Circle Recruitment , Twitter - @Circle_Rec and LinkedIn - Circle Recruitment.TPBN1_UKTJ