Credit Controller
New Yesterday
Location: Hybrid- Working 4 days at home and 1 day per week in the Rochdale office
Pay Rate: £13.84
Contract: Temporary- 3 months with the possibility of extension
Our client is a well-established organisation seeking a proactive and driven Credit Controller to join their Accounts Receivable team. This is an excellent opportunity for someone who enjoys building strong customer relationships while maintaining tight control over outstanding debt.
The Role
You will take ownership of proactively managing client debt, ensuring payments are received within agreed contractual terms. Working closely with customers and internal stakeholders, you'll support the wider Accounts Receivable function through accurate reporting, query resolution, and continuous improvement initiatives.
Key Responsibilities
Proactive credit control via phone, email, customer portals and face-to-face meetings
Contacting strategic customers mid-way through payment terms to ensure timely settlement
Logging and managing all client queries efficiently
Recording and monitoring all Promise to Pays (PTPs)
Supporting the Accounts Receivable team with reporting and ad hoc projects
Completing relevant documentation for credit requests, write-offs and client refunds
Preparing for and attending external customer visits
Preparing for and attending monthly ledger reviews
Initiating appropriate action to resolve overdue accounts, escalating problem accounts where required
Providing cross-functional support within the Credit Control team
Contributing to continuous improvement initiatives to enhance accuracy and reduce errors
Working towards individual and team KPIs and performance targets
About You
Intermediate Excel skills, including VLOOKUPs and Pivot Tables
Experience using live invoicing or customer payment portals
Confident with accounts reconciliation
AAT or CICM qualification desirable but not essential
Proven customer service or client-facing experience
Excellent communication and teamworking skills
Strong organisational skills with the ability to multitask and prioritise effectively
Performance-driven with a desire to exceed expectations
Excellent time management skills
A natural problem solver with strong attention to detail and root cause analysis ability
If you have the above experience and looking for a role with immediate start apply today!
Brook Street NMR is acting as an Employment Business in relation to this vacancy
- Location:
- Castleton
- Salary:
- £13.84 /hour
- Job Type:
- FullTime
- Category:
- Accounting/Financial/Insurance