Credit Controller
New Yesterday
GeneralResponsibility WorkingwithintheOperationsDepartment,providingsupporttotheClientManagement teamsforproactivemanagementofaportfolioofclients. TodeliverexceptionalClientservice,maintaininternalandClientrelationships,andeffectivelyidentifyanyriskstopreventlossofincomeandreputationtoourbusiness. Responsibilities CreditControl: Todeliverandmaintainproactiveandeffective. collectionsprocesses,whilstdeliveringexcellentservicetotheClients. Toensurecollectionandfollow-upcallsaremadewithin agreedtimescales. Toensureadequatelevelsofverificationaremaintained ontheClient'sLedgersatalltimes. Torecordandmaintainup-to-datedebtorcontact details Torecordandmaintainthedebtordiaryandcollection notesontheoperatingsystem. Toassistthedataprocessingteambyobtaining remittanceadviceandallocationdetailsforexpected debtorreceipts. Toidentifyanysalesledgerqueriesandworkclosely withtheClientManagementteamstoensurethat Clientsresolvedisputesquicklyandareawareofany difficultrecoverysituationsthatmayrequirelegal action. Maintainingfirst-classClientrelationships,ensuringthat excellentlevelsofservicearedeliveredsothattheClient Satisfactionlevelsremainhigh. TomakerecommendationsonhowtheCreditControl functioncanbeimproved/enhanced. RiskManagement: Toensurethesecurityoffundsatalltimes, minimisingclientlossesandbaddebts. ToworkcloselywiththeClientManagementteamsin reviewingandscrutinisingdebtcollectabilityand recoverabilitydaily. ToprovideregularfeedbacktotheClientManagement teamsaboutanydebtissuesthatmayimpactupon securityorclientretention. MaximiseIncome: Toidentifyandintroducenewbusinessopportunities whereappropriate. InternalCustomers: ToworkcloselywithallotherDepartmentstoensure thattheOperationsdepartmentrunsinanefficientand professionalwayatalltimes.Anyissuesorconcerns shouldbeescalatedtoseniormanagement immediately. Toprovidestafftrainingwhereappropriate.
TPBN1_UKTJ
- Location:
- United Kingdom
- Job Type:
- FullTime
- Category:
- Accountancy