Talent Guardian are working with a well-established and growing business to recruit a Credit Controller to join their busy finance team in Poole on a FTC. This is a fantastic opportunity for someone who enjoys building relationships, managing accounts, and playing a key role in maintaining strong cash flow within a commercial environment. You will take ownership of customer accounts, ensuring debts are effectively managed and payments are collected in a timely manner. This position combines credit control expertise with a strong customer service focus, acting as a key point of contact for account queries. Key Responsibilities

Manage and collect outstanding debts, ensuring timely payments and minimising risk Act as the main point of contact for customer account queries Reconcile accounts and manage customer portals, including EDI systems Assess new and existing customers for creditworthiness, setting appropriate credit limits Resolve invoice and payment discrepancies quickly and efficiently Produce and issue statements, reminder letters, and overdue notices Monitor accounts on stop/credit hold and share regular reporting updates Build strong working relationships with both customers and internal teams Support month-end processes, including consolidated invoicing Escalate any significant risks or concerns where appropriate

What We re Looking For

Previous experience in a credit control or finance role Strong communication skills with a customer-focused approach High attention to detail and strong organisational skills Experience working with finance systems and customer account portals (EDI knowledge beneficial) Ability to prioritise workload and manage multiple accounts effectively

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