We are currently looking for a new Credit Controller to join our Managed Campus Services in London.

The role will be on a full-time, permanent basis. The role will be based in London.

The Credit Controller is primarily responsible for the effective chasing of student debt for a specific area of CEG and coordination of its collection with the team members in Centres. The role is also responsible for processing cash receipts and invoices for new students and dealing with queries on these, liaising with agents to collect payments and to facilitate the payment of commission to agents.

Please note that interviews for shortlisted candidates and any potential job offers may be in place before the application end date. We recommend that, if interested in any of the roles, you apply as soon as possible.

Key responsibilities for our Credit Controller:

• To have overall responsibility to collect fees in accordance with invoice due dates for a specific area, following procedures as set out by Cambridge Education Group.
• To liaise directly with fee payers, agents and guardians regarding student accounts.
• To liaise directly with the Centre team members to follow up with individual students where required to assist in the process of collecting fees and to coordinate and maintain the record of status of action to chase all outstanding fees.
• To travel to Centres to meet with debtors if needed (infrequently)
• To ensure that consistent procedures are followed in the cashing of outstanding fees and to assist in the process of devising effective procedures for cash collection.
• To work with other members of the Central Finance Team, Centre and other CEG team members to quickly and courteously answer queries from agents and fee payers regarding student accounts.
• To enter annual discounts onto student accounts where fees are paid in advance.
• To record payment adjustments to student accounts, for example deduction of commission at source, intercompany transfers, and transfers between student accounts.
• To assist in invoice production.
• To assist in the process of ensuring that agents’ commission is paid on a timely basis and dealing with all queries from agents on payment of commission on a timely basis as required.

To undertake other duties not specifically stated above, which from time to time are necessary for the effective performance of the business without altering the nature or level of responsibility involved.

Experience

• Credit controller experience
• Proven track of reducing debt
• Demonstrates a capability to balance competing demands

Skills

• Strong focus on customer service, both internal and external
• Excellent use of Microsoft Office applications
• Problem-solving skills abilities
• Accuracy and attention to detail
• Can prioritise conflicting demands
• Remains balanced, rational and courteous in dealing with others at all times
• Displays excellent listening and questioning skills

Why will you love working here?

Working with our Managed Campus teams, you will have the opportunity to work with colleagues who have a shared focus of collaborating and improve the lives of learners. You will have the best of both worlds, the opportunity to grow personally whilst helping students develop their careers.

Join a global education organisation that is respected for its successes and provides a friendly and supportive work environment to its diverse range of colleagues. Cambridge Education Group’s flexible and fast-paced experts help learners around the world to Achieve More.

Benefits

• Perkbox (includes hundreds of discounts)
• Employee Assistance Program (EAP) – giving caring and compassionate support to all staff, as well as dedicated Mental Health & Wellness Champions
• Discounted rates on Master’s degrees with CEG Digital Partner Universities (25% off)

CEG is committed to safeguarding and promoting the welfare of children and vulnerable adults and expects all colleagues to share this commitment. All successful candidates will undergo background checks in the required countries. Where roles have direct contact with children, including all OnCampus centre based roles, this will include; ID, qualification and reference checks, criminal record checks including an Enhanced Disclosure (or equivalent) in line with safeguarding requirements and our Safeguarding and Prevent Policy (including Child Protection). Any offer of employment is subject to all checks being satisfactory. The Company also expects all colleagues to share the Company’s commitment to Equal Opportunities within the workplace.