Credit Controller

1 Days Old

Job Specification
Job Title: Credit Controller Department: Finance Reports to: Finance Controller Employment Type: 12-month fixed term contract
Salary: £28k - £30k
Hours: 8 am - 4 pm, Monday to Friday with half hour lunch break, onsite with some scope for WFH after probation
Holidays: 25 days plus Bank Holidays
My client is a long-established supplier of medical equipment, calibration, consumables and support for the Hearing Healthcare Industry.
About the Role
They are looking for an experienced and proactive Credit Controller to join their Finance team. This role plays a key part in managing customer accounts, ensuring timely cash collection, and maintaining strong relationships with customers while minimising credit risk.
If you are organised, confident communicating with customers, and enjoy working in a fast‑paced finance environment, we’d love to hear from you.
Key Responsibilities
Credit Control & Collections
* Monitor customer accounts to ensure payments are received in line with agreed terms
* Actively chase overdue invoices via phone, email, and written correspondence
* Resolve payment queries efficiently and escalate disputes where necessary
* Produce and review aged debtor reports
Customer & Internal Liaison
* Build and maintain strong working relationships with customers
* Liaise with sales, customer service, and finance teams to resolve account issues
* Negotiate payment plans where required, in line with company policy
Credit Risk Management
* Set up new customer accounts, including credit checks and risk assessment
* Review and recommend credit limits and terms
* Identify high‑risk accounts and take proactive action to minimise exposure
Reporting & Administration
* Maintain accurate customer records within the finance system
* Prepare regular reports on debtor balances, cash collection, and overdue accounts
* Support month‑end processes and audit requirements
* Ensure compliance with internal controls and procedures
Skills & Competencies
Essential
· Proven experience in a credit control or accounts receivable role
· Strong communication and negotiation skills
· High level of accuracy and attention to detail
· Ability to manage workload and prioritise effectively
· Confident using accounting/finance systems and Microsoft Excel
Personal Attributes
* Professional and confident manner
* Resilient and persistent, with a calm approach under pressure
* Strong problem‑solving mindset
* Team‑oriented with the ability to work independently
Benefits:
* Canteen
* Company pension
* Employee discount
* Free parking
* On-site parking
Application question(s):
* Do you have proven experience in a credit control or accounts receivable role?
* Do you have strong communication and negotiation skills?
* Are you confident in using accounting/finance systems and Microsoft Excel ?
* Do you have a high level of accuracy and attention to detail?
* Are you resilient, persistent with a calm approach when under pressure?
Apply
Location:
Marston Green, Solihull
Salary:
£28,000 - £30,000 /annum £25 Days Holiday plus Bank Holidays
Job Type:
FullTime
Category:
Accounting/Financial/Insurance

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