Join MSI Reproductive Choices UK as an Clinical Quality Manager and help us empower individuals through access to reproductive healthcare.Location:RotherhamContract Type:PermanentHours:37.5 hours per week, includes evening and weekend workSalary:£42,213.23What You'll DoThe Clinical Quality Manager plays a key leadership role in ensuring safe, effective, and compliant clinical care across MSI UKs contact-centre services. Working across telephone and digital clinical pathways, the role provides expert oversight of clinical quality, governance, and patient safety, maintaining high standards of regulatory compliance and continuous improvement.The role works closely with the Clinical Services Matron, General Managers, Clinical Team Managers, and the Quality & Governance team to provide assurance, challenge, and expert guidance. Effective collaboration and clear delegation are essential to ensure consistent, proportionate, and joined-up quality oversight across all contact-centre operations.Key Responsibilities:Clinical Audit, Compliance & Regulatory ReadinessIncident, Complaint & Risk ManagementQuality Improvement & Performance MonitoringPolicy & SOP ComplianceClinical Support, Training & Capability BuildingWhy Join Us?We offer a supportive, values-driven environment where your contribution is recognised and rewarded:Financial BenefitsCompetitive salaryUp to 5% employer pension contributionFast expense reimbursement (within 10 days)Work-Life Balance25 days annual leave + your birthday offFamily-friendly policiesRewards & PerksLong service recognitionDiscounts at 4,000+ retailers via Blue Light CardHealth & Wellbeing24/7 GP accessEmployee Assistance ProgrammeCareer DevelopmentPaid training and developmentAccredited apprenticeshipsClear progression pathwaysBe part of a team thats making a real difference. We offer a supportive, inclusive environment where your work directly contributes to improving lives.To find out more about the role, please apply!JBRP1_UKTJ