Make a real difference in people’s lives as a Client Care Coordinator in our award-winning contact centre. Contract Type: Permanent Hours: 37.5 hours per week Salary: Starting from £24,523.79 (increasing upon completion of competencies) What's in it for You? In addition to a supportive work environment, we offer an impressive benefits package that goes beyond the basics: * Financial Reward: Thousands of perks through Blue Light discount card, up to 5% employer pension contribution and Long Service Recognition * Health and Wellness: Doctor Line for over-the-phone GP consultations, access to a 24/7 Employee Assistance Programme and dedicated Mental Health First Aiders * Work-Life Balance: An additional day for your Birthday, enjoy a set schedule and competitive family-friendly benefits * Career Development: Paid training, opportunities for accredited training agreements, and potential for career progression The Brief This isn’t cold calling— you’ll have the opportunity to support people during their time of need, making every interaction meaningful and impactful. Our team takes pride in creating a positive and supportive environment where every conversation matters. We’re looking for empathetic individuals with excellent communication skills, a proactive attitude, and a genuine desire to help others. In return, we offer a supportive and collaborative workplace, opportunities for personal and professional growth, and the chance to be part of a company that values your contributions. Your journey begins on 2nd March 2026, with a minimum of 4 weeks onsite training (Monday to Friday, 8AM–4PM). Following a further 5 months employment onsite, you’ll have the opportunity to transition to hybrid working. This is your chance to gain the skills and confidence needed to excel in a role that truly makes a difference. Shifts for this role are between 8AM and 8PM, with an alternative Saturday shift (no Sunday working), offering a schedule that fits your lifestyle. Apply now to join a contact centre with a difference and start making a positive impact today