Casualty Claims Handler Manchester City CentreCompetitive salary plus benefitsBenefits & CultureCompetitive salary, plus benefits.Annualperformance-based bonus.Private medical insurance including cashback scheme.Hybrid working opportunitiesafter probation.25 days holiday plus your birthday off.Paid wellbeing days.Enhanced family-friendly policies.Career development support, including qualifications and internal training programmes.Employee assistance programme access.Group life insurance.Cycle to work scheme and season ticket loan.Perks scheme for discounts on popular brands.Join a company with acollaborative One Team culturewhere colleagues are valued and diversity is celebrated.Are you an experienced Casualty Claims Handler with strong knowledge of EL/PL claims? This is an exciting opportunity to join a growing, high-performing team within a company that values professionalism, collaboration, and development. You will be empowered to make decisions, broaden your expertise, and contribute to the continued success of the business in a challenging and supportive environment.Key ResponsibilitiesAs a Casualty Claims Handler, you will manage claims efficiently while maintaining excellent service standards.Claims Management: Handle EL/PL casualty claims, ensuring accurate documentation and timely resolution.Decision-Making: Take ownership of claims decisions within your authority, working closely with underwriters, risk engineers, and analysts.Client & Insurer Liaison: Communicate effectively with clients, insurers, and other stakeholders to provide clear advice and updates.Professional Development: Engage in CPD and work towards professional qualifications, including CII certification.Team Collaboration: Support colleagues and contribute to a positive, One Team culture, embracing company values of being Credible, Open, Bold, and Committed.Essential Skills & KnowledgeExperience handling EL/PL Casualty claims.Strong oral and written communication, time management, and presentation skills.Solid experience utilising OIC & MOJ portals is essential. Ambition to progress professionally and pursue relevant qualifications.Culturally aligned to company values, demonstrating professionalism, teamwork, and excellent interpersonal skills.If you are a dedicated Casualty Claims Handler looking to advance your career in a professional and supportive environment, we encourage you to apply today!The company is an equal opportunities employer and is committed to treating all people fairly and with dignity irrespective of their age, disability, gender reassignment, marriage or civil partnership, pregnancy and maternity, race, religion or belief, sex, or sexual orientation. They are an inclusive workplace that celebrates diversity of people and perspectives, valuing the unique contribution of every colleague. The organisation aims to recruit, develop and retain diverse teams with the right mix of talent, skill and potential; selection for roles will be based on individual merit alone.JBRP1_UKTJ