Hamilton Barber Recruitment is delighted to be partnering with a values-led organisation to appoint a Chief Operating Officer into a newly created and highly impactful role.

This is an exceptional opportunity for a strategic and commercially minded operational leader to shape organisational performance, resilience, and long-term sustainability.

The Opportunity

Reporting directly to the Chief Executive Officer, the Chief Operating Officer will play a pivotal role in driving organisational effectiveness across Finance, HR, Facilities, and Marketing & Communications.

Working closely with the CEO and senior stakeholders, you will design and implement scalable operating models that maximise income while ensuring a high-quality experience for stakeholders and service users.

This is a broad and influential role where you will embed strong systems, governance, and performance frameworks across a growing organisation.

Key Responsibilities

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Provide strategic oversight across Finance, HR, Facilities, and Marketing & Communications

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Lead organisational business planning, budgeting, and reporting cycles

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Embed KPI and OKR frameworks to drive performance and accountability

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Oversee financial planning, forecasting, and reporting to ensure long-term sustainability

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Ensure compliance with relevant legislation, regulatory requirements, and governance frameworks

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Lead organisational risk management, safeguarding, and business continuity planning

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Drive a positive, inclusive culture with a strong focus on equality, diversity, and inclusion

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Oversee procurement, supplier relationships, and contract management

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Lead facilities and estates strategy, ensuring safe, compliant, and sustainable environments

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Support the CEO and Board in delivering effective governance and strategic oversight

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Oversee digital, data, and systems strategy to support insight-led decision making

The Person

We are seeking a credible and experienced senior leader with a strong track record of delivering operational excellence within complex or regulated environments.

You will bring:

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Proven senior leadership experience, ideally within a charity, membership, or regulated organisation

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Strong financial acumen and experience managing complex budgets

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In-depth understanding of governance, risk, and compliance frameworks

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Excellent stakeholder engagement and influencing skills

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Experience leading multi-disciplinary teams and organisational change

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A strong commitment to equality, diversity, and inclusion

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The ability to translate strategy into operational delivery and measurable outcomes

Why Apply?

This is a rare opportunity to step into a newly created COO role with genuine scope to shape the future direction of the organisation.

Hamilton Barber Recruitment is proud to be supporting this appointment and welcomes applications from individuals who are values-driven, collaborative, and motivated to make a meaningful impact