Manchester (Hybrid – 3 days office / 2 days remote)
Up to £60,000 + bonus
Permanent | Full-Time (40 hours/week)

Are you a commercially minded product operator who also loves driving real, tangible change? Do you thrive in a fast-paced, hands-on environment where your impact is seen across product launches, internal transformation and customer experience? If so, we want to hear from you.

We’re working with a high-growth, customer-first business in the Manchester area – one that combines smart digital tools with human support to deliver a standout journey in consumer finance. Consistently rated as a world-class employer, their model is built on innovation, ambition, and a genuine care for their customers and people.

They’re now looking to hire a Product & Change Lead – a versatile, delivery-focused product operator who can wear multiple hats. One week you might be launching a new ancillary product (like warranty or servicing), the next leading a cross-functional initiative to improve internal tooling or operations.

What You’ll Be Doing

Launching & Scaling New Products

Own the end-to-end rollout of new services (e.g. warranty, breakdown, servicing)

Collaborate with commercial, data, tech and operations teams to define, launch and refine propositions

Support go-to-market plans and ensure smooth operational implementation

Help test new ideas, iterate rapidly and scale the ones that work

Leading Change & Driving Delivery

Step into high-priority initiatives across the business that need structure, pace and clear ownership

Lead short- and medium-term change projects – from new tools to process redesign

Act as a delivery lead, coordinating stakeholders and ensuring progress is unblocked

Provide clear, regular updates to senior stakeholders

What We’re Looking For

3+ years in product, change, or transformation environments

Hands-on experience launching products or services, ideally with a commercial lens

A natural organiser – structured, methodical, and calm under pressure

Great with people – able to bring teams together and manage communication at all levels

Comfortable working cross-functionally across ops, tech, commercial and finance

Equally happy rolling up your sleeves, running a stand-up or drafting comms yourself

Curious, energetic and motivated by creating clarity in complexity

Why This Role Stands Out

Join a genuinely values-led business, named a “World-Class” company to work for by Best Companies

Be part of a company that combines strong digital capability with human service

Work on high-impact projects from day one, with real ownership

Hybrid working – 3 days in central Manchester office, 2 days from home

Salary up to £60,000 + bonus

Ready to Make an Impact?

If you’re a product operator with a delivery mindset – someone who’s equally at home driving customer propositions and internal transformation – this is a rare opportunity to join a progressive, people-first organisation at the right time.

InterQuest Group is acting as an employment agency for this vacancy. InterQuest Group is an equal opportunities employer and we welcome applications from all suitably qualified persons regardless of age, disability, gender, religion/belief, race, marriage, civil partnership, pregnancy, maternity, sex or sexual orientation. Please make us aware if you require any reasonable adjustments throughout the recruitment process.

For more information about this role, please contact:

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