Case Manager – Individual Commissioning Learning Difficulties NHS West Midlands, England, United Kingdom Job Summary The case management team is responsible for case management coordination for patients with learning disabilities, mental health, physical health and complex needs. Patient's needs are met and regularly reviewed in line with national requirements for those eligible for NHS Continuing Healthcare (CHC), working within the Shropshire, Telford and Wrekin ICB. As a case manager, you will need a qualification as a registered nurse or social worker, current NMC or HCPC registration and a background working in LD. You must be able to travel within the locality, with occasional requirement for travel out of county. Understanding of the National Framework for NHS Continuing Healthcare and Funded Nursing Care, Mental Health Act, DOLS, Court of Protection matters is desirable. Ideally, you will have experience as a CHC assessor and commissioner, but prior case management experience is also considered. Main Duties of the Job • Background in patient assessment, liaison with multidisciplinary team, knowledge of care provision. • Observe and evaluate care needs and signpost to appropriate care. • Make a positive difference, monitor quality and assurance and financial agreements. • Develop clinical knowledge of complex care and conditions. • Attend national and local forums to contribute to NHS change and development. • Develop leadership, organisational, IT and digital skills using existing care recording systems. About Us NHS Shropshire, Telford and Wrekin was created on 1 July 2022 and is responsible for planning and buying a wide range of health and care services for Shropshire, Telford and Wrekin. It works closely with 51 GP practices and provides a supportive environment for learning and career development, flexible working arrangements, pension scheme and generous annual leave allowances. Details

Date posted: 31 December 2025 Pay scheme: Agenda for change Band: 6 Salary: £37,338 to £44,962 a year Contract: Permanent Working pattern: Full‑time, Part‑time Reference number: 942‑ICB‑7182563‑D Job location: Wellington Civic Offices, Larkin Way, Tan Bank, Wellington, Telford, TF11LX

Person Specification Essential

Significant experience in a relevant clinical field. Clear communicator, excellent writing, report writing and presentation skills. Ability to analyse and interpret information, pre‑empt and evaluate issues, and recommend appropriate actions. Decision‑making on difficult and contentious issues. Ability to work independently, organise own workload without supervision. Strong desire to improve performance and achieve goals. Experience of assessment and commissioning (writing care plans). Registered with NMC/HCPC.

Desirable

Understanding of the health and social care environment. Commissioning experience. Knowledge of MCA/BI/DOLS/COP.

Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975. A Disclosure and Barring Service check will be undertaken. UK Registration Applicants must have current UK professional registration. Further information available on the NHS Careers website. Employer Details Employer name: NHS Shropshire, Telford and Wrekin Integrated Care Board Address: Wellington Civic Offices, Larkin Way, Tan Bank, Wellington, Telford, TF11LX Website: https://www.shropshiretelfordandwrekin.nhs.uk/ #J-18808-Ljbffr