Care Coordinator

New Today

Complex

Care Coordinator Brighouse, West Yorkshire

Up to

27K

(+

Bonus

)

Full-Time, Permanent

Are you looking for a rewarding job where you can make a difference to people's lives? Well then, being a

Complex

Care Coordinator might be the route for you!­­

Y

ou will play

a pivotal

role of scheduling and coordinating care visits to ensure our clients receive

the best quality c

are when they need it.

A little about us

We like to think of Routes as an incredible team of folk from all

walks of life

, working together with one thing in common: we all care about making a difference. And

that's

not just for our clients but for our workers too.

For the last 15 years at

Routes,

we

've

been

tak

ing

pride

in what we do: delivering

high standards

of care that puts people's wants and needs at the heart of it

,

and letting people live the way they choose in the comfort of their home

.

If this sounds like a

team

you'd

like to be part

of,

w

e're

already on to a winner. But how about we sweeten the deal a little more?

We want to help you flourish in your career - Routes gives you the tools, so you can focus on what truly matters: delivering

good care

to your community.

What does this mean?

Centralised support teams to

help

keep things running smoothly

in the background

. HR, Payroll, Quality and Marketing to name but a few.

Our

in-house recruitment team

to make sure you have the staff you need. We pride ourselves on recruiting our own people to deliver our services and

have

Zero Agency use.

Routes Academy

, which not only means

the team

is

highly trained, but both you

and

our healthcare

workers have opportunities to progress your careers and develop

We recently rolled out Digital Care Plans, making our operations more efficient

Speaking of digital - we also have our own friendly IT team on hand to help you with any IT struggles or needs

And of course, just a few extra little

perks

like...

Wellbeing and financial support with our Employee Assistance Program (EAP)

25 days holiday,

additional

bank holiday leave plus an extra day o

f

f for your birthday

Saving for future-you with our Pension Scheme

A competitive salary plus an attractive bonus package based on service performance

A fun, friendly and supportive workplace (we have many

great

personalities!)

Buy and sell holiday scheme

So

what do you think? If

you're

interested in joining Routes as a

Complex

Care Coordinator

in Brighouse for our Yorkshire Hub,

here's

what

we're

looking for from you:

Someone passionate about putting people first

Organisational & time management skills

An u understanding of CQC regulations

Superb

communication

skills, with the ability to

coordinate

a team

of healthcare workers

An NVQ in Health and Social Care would be a big bonus

Be willing to

participate

in on call duties

Your

typical day to day will include

:

Co-ordinating the delivery of care using our care scheduling system

Adapting to changes in schedules, including staff availability and new clients

Ensuring that healthcare workers attend staff meetings, supervisions, and training within CQC-required timescales.

Working together with your

S

ervice

Manag

er

and Complex Case Managers

to deliver a high-quality care service

Maintain

regular

clien

t contact, and ensure

person

centred

care

i

s

delivered to clients

.

Record all concerns, complaints, and compliments.

Manage on-call duties on a rotating basis

Th is

could be the start of an incredible journey together, changing lives for people in our community. We look forward to hearing from you!

TPBN1_UKTJ
Location:
Gb
Job Type:
FullTime
Category:
Health

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