Call Centre Sales Advisor

West London | £26,500 + Uncapped Commission + Benefits

We're working with a well-established and growing business within a customer-focused, service-led sector, looking to recruit a Call Centre Sales Advisor to join their team in West London.

This is a fantastic opportunity for someone who enjoys a fast-paced, sales-driven environment, with a strong focus on inbound enquiries (around 95%), meaning you'll be dealing with warm, engaged customers rather than heavy outbound calling.

The Role

You'll be responsible for managing a high volume of inbound enquiries, supporting customers through their journey and converting opportunities into sales, with only a small element of outbound follow-up.

Key responsibilities include:

Handling predominantly inbound sales calls (circa 95%) Responding to customer enquiries via phone and email Building strong relationships with new and existing customers Understanding customer needs and tailoring solutions accordingly Maximising opportunities through upselling additional services Maintaining accurate records on the CRM system Supporting with reporting and general team performance Escalating any issues or complaints where required

About You

Experience within a call centre or contact centre environment prefferred but not essential Customer service sales experience is a must Strong communication and interpersonal skills A confident, proactive approach to sales Comfortable working to targets in a performance-driven environment Organised, self-motivated and able to manage multiple tasks A team player who thrives in a collaborative setting

What's on Offer

£26,500 basic salary Uncapped commission structure Only 1 weekend per month sometimes less, supporting a strong work life balance Supportive team environment Ongoing training and development Opportunity to grow within a stable and expanding businessBBH36070