Business Support Officer (Customer Services)
New Today
29,336 (Recruitment & Retention allowance £600 per annum)
This role is available full-time for 37 hours per week Monday-Friday
Part-time, flexible or compressed working hours available
This role is based in the office
You will bring your communication and continuous improvement skills to support
areas across the whole business.
Your transferrable skills of business administration or office management experience
will enable you to provide the critical support our business needs.
No two days will be the same, one day you could be assisting with planning an
event and the next you could be reviewing critical business reports to enable key
Proven experience in providing high-level administrative and clerical support
Effective communication abilities with a focus on customer service and
Experience in using Microsoft Office and business systems for data entry,
Ability to support project coordination and financial administration tasks such
Experience of compiling reports and working with data, tracking performance
Service, project management, finance, business analysis, or as an executive
A relevant qualification such as City and Guilds or an NVQ in Business
understanding of project workflows.
could be different, and within a team that supports each other in achieving
Enjoys working with and building rapport in large teams and has confidence
Is pro-active in asking for help, support and guidance when needed.
Using your diverse range of skills within business support, common responsibilities
Providing diary support, event planning, and coordination to the team
Maintaining an awareness of relevant legislation, policy and best practice and
Supporting the production of relevant reports for the team, department, and
business.
Completing tasks to agreed quality, time, and cost objectives, informing
managers of progress, and communicating risks appropriately.
25 days annual leave, rising to 30 after 5 years’ service.
8 Bank Holiday days off in addition to your annual leave.
2 ½ additional days leave (set dates through the year).
Pension. Our Pension scheme is Alpha. Opportunities for development and career progression.
Paid overtime or time off in lieu. Flexible or compressed hours to support you to balance your life with your
Paid parental and adoption leave and neonatal policy.
Training. If it is relevant to your career, we will aim to support you.
Free secure parking and allocated parking for car shares.
Affinity groups – whether you are a person with a disability, part of the
LGBTQIA+ community and/or from an ethnic minority background, we provide
an inclusive environment, support, and a variety of networks for everyone.
Free onsite gym, open 24 hours a day.
Bike to work scheme.
3 days paid leave a year to support a registered charity of your choice.
We work with the national security community, UK Government, academia, private
security mission, creating tools and technologies that drive us ahead and help to
We invest in our people, not only with training but also support throughout your
work/life balance many aspire to.
To find out more about us and if we are right for you, please visit our website.
Inclusion and diversity really matter to us. and those with disabilities or who are neurodiverse.
We’re looking for talent from all
To find out more about our culture and inclusion and diversity, please visit our
website.
- Location:
- Cosgrove, Northamptonshire
- Job Type:
- PartTime