Business Development Manager

Location: Hybrid, Southbourne, Bournemouth

Job type:Full time, permanent

Salary:£35,000 + Comms

Contracted hours:40h per week (8:30am – 5pm)

Why You’ll Love Working with Us

At Tops Day Nurseries, we believe in rewarding our team for their hard work and dedication. Here are some of the fantastic benefits you’ll enjoy as part of our family:

Annual Bonus Scheme: As an Employee-Owned Company, you’ll share in our success. Each May, you’ll have the opportunity to receive a bonus from our profit shares.

Childcare Discount: Enjoy up to 60% off childcare within Tops Day Nurseries, making it easier for you to balance work and family life.

Flexible Working Options: Make the Most of Your Time Off with Compressed Hours. By working compressed hours, you could gain up to 48 extra days off per year. Alternatively, if you work nine days over a two-week period, you’ll receive up to 24 additional days off annually. And that’s in addition to your standard holiday allowance!

Proud to be a World’s Happiest Workplace: Tops Day Nurseries has been officially certified as a World’s Happiest Workplace for 2025, recognising our commitment to employee well-being, career growth, and a positive workplace culture.

Holiday Allowance: We all need time to rest, reset and enjoy the moments that matter most. That’s why you’ll receive 28 days of annual leave each year to relax and spend time doing what you love.

And because we know how important it is to look after you, you’ll also receive 2 extra days:

• One to celebrate your birthday – or another day that’s special to you
• And a Wellbeing Day, just for you, to take a pause, recharge, and focus on what makes you feel good.

That’s a total of 30 days off each year – because you deserve it.

Employee Recognition: Access to the Blue Light Card, offering exclusive discounts and savings at thousands of retailers, restaurants, and attractions.

Employee Recognition Platform: Access our reward and recognition platform, Each Person, for Gym discounts, Cycle2Work benefits, GP on demand, Cinema deals, Diesel Savings Card, and cashback on your favourite supermarkets and high street retailers. We also use Each person to celebrate employee of the month!

Health and Wellbeing Support: We’ve got you covered with NHS Prescription Charges, Optical Care, and Dental Treatment.

Career Development: We’re committed to your growth and offer fantastic opportunities for career advancement.

Support Growth and Strategy at Tops Day Nurseries and Shoots Training Team!

We are seeking a Business Development Manager to join our dynamic team. The Business Development Managerreporting to the Director of Business Development and Chief Revenue Officer.

What You’ll Do

• To build excellent relationships with people and managers across the business to provide consistent and robust guidance and service in line with internal policies, and organisational approach including employment law.
• To actively manage parent enquiries alongside the enquiry team to support delivering improved conversion outcomes.
• To support the DBD and CRO in the implementation of new tools, processes and cross functional initiatives aimed at growing occupancy and revenue across all nursery settings, including sales process development incorporating modern technology tools like chatbots and designing digital follow up workflows, CRM reporting, net gain tracking, brand presentation alignment, coordination with marketing and operation teams and quality control through mystery shop reviews, data trend analysis and feedback into operational practices.
• This will involve travel between our Hub in Southbourne to our Tops settings across the South of England.
• Continuous progression of the teams CPD and ensuring all mandatory training is completed for the role.
• Work in partnership with others within business to ensure the fulfilment and expansion of occupancy within settings, while reviewing the nurseries promotion of the setting, including feedback of process or resources used are efficient for the needs of the users.
• Working closely with the people team for new starters and people related enquiries from the team.

What We’re Looking For:

• Must have previous sales experience – 5 Years
• Must be able to present data in varying ways on a variety of different levels
• Desirable 2 Years in a BDM Leadership role
• Ability to manage a team and coordinate effectively
• Self-motivated, reliable, enthusiastic, team player and work effectively under pressure.
• Maintain professionalism and always handle sensitive and confidential information.
• Strong Administration skills – including Microsoft Office, excel, word and PowerPoint
• Ability to manage a varies programme of work, manage expectations and conflicting priorities
• Strong communication skills (verbal and written) with an ability to positively challenge,
• A high level of commercial awareness and a desire to deliver tangible results in a cost-effective manner.
• A strong knowledge of social media platforms, software and industry trends.
• Complete mandatory and desirable training relevant to your role, as well as being prepared to undertake CPD Continuous Professional Development as appropriate
• Adhere to all company policies and procedures

This is a brilliant opportunity to join a forward-thinking childcare and training organisation that values sustainability, creativity, and continuous learning. If you’re passionate about marketing, excited by meaningful work, and ready to grow your skills in a supportive team. Apply now!

TOPST1