Business Development Executive
New Today
Business Development Executive
Department: Sales
Employment Type: Permanent - Full Time
Location: Remote, UK
Description
Please note this is a UK based, remote role with some UK travel required.
The PPG Business Development Executive (BDE) will work closely and in a coordinated manner with the New Business Development Manager, Sales Director, Territory Partnership Managers and Sales Account Managers within your allocated territories to maximise sales opportunities for all PPG products and services. You will proactively engage with your allocated target prospect customers to understand and influence their strategy and build the need for ParentPay Group and associated partner products and services.
The PPG Business Development Executive (BDE) will work closely and in a coordinated manner with the New Business Development Manager, Sales Director, Territory Partnership Managers and Sales Account Managers within your allocated territories to maximise sales opportunities for all PPG products and services. You will proactively engage with your allocated target prospect customers to understand and influence their strategy and build the need for ParentPay Group and associated partner products and services.
The core purpose of your role will be to proactively engage with target prospect customers to generate warm leads to hand over to the relevant TPM/NBDM/AMs to be able to close the sale. Your priority focus will be to drive lead generation for our Adaptive Pay & Engage packages, targeting our PAY Package to new white space schools who do not currently use any of our PAY services, as well as Engage to our existing MIS customer base who are not using our Engage products.
In addition you will undertake other telephone based campaigns on a tactical basis according to business need. As well as lead generation this may also include, but is not limited to; driving attendance at events, data cleanse, responding to account queries, driving adoption of software and appointment setting for the New Business Development Manager
You will also manage any inbound leads/marketing qualified leads through to sales qualified leads, assigning them to the appropriate sales person accordingly. You will be responsible to track and manage the completion of these leads ensuring they are assigned via the CRM and actioned on time and to service level.
You will be required to plan for sales achievement within your assigned target customers and regularly report on your progress against key performance indicators.
You will be required to regularly evaluate the relevance and effectiveness of marketing content and campaigns that supports your prospecting activity in order to maximise the generation of sales opportunities, as well as inform the business on any key customer insights identified through your prospecting activity with customers.
A bonus scheme is available based on performance and quality criteria.
Key Responsibilities
- Manage a volume of target prospect accounts – develop positive customer experiences at all customer touch points and achieve a monthly target of sales qualified leads passed to the TPMS/AMs.
- Robust and thorough activity planning to ensure you achieve a minimum of 70 dials per day leading to a minimum of 15 qualified customer conversations.
- Manage customer activity within the CRM for maximum efficiency and visibility, ensuring the CRM is updated on a daily basis with all customer contacts and the latest information for customers, to include qualified information around decisions makers, existing contract end dates for incumbent competitor products and services as well as ensuring all customers have a next action booked for the future, remaining in a regular contact cycle.
- Work closely with the sales enablement teams and Product Experts to ensure that you have the latest sales collateral and a thorough understanding of our products and services in order to provide quality conversations, effectively handle objections and be able to position our products effectively with their USPs vs. competitor products in the market.
- Leverage technical tools and quantitative data to manage sales campaigns to success, high customer satisfaction and effective outputs of appointment activity achieved.
- Provide insight for reporting, including analysis and desk based research.
- Accurately maintain and develop a pipeline of future opportunities and accurately forecast future sales pipeline opportunities according to, and in line with, commercial objectives.
- Achieve a quality feedback rating provided by NBDMs/TPMs/AMs for all booked appointments ensuring appointments are booked with the correct decision makers, the customer has a genuine desire/interest for the products and all prequalified information is accurate and reflected within the CRM.
- Adhere to established processes and workflows as directed
- Provide input on new processes and workflows as requested
- Focus on ensuring we maintain superior customer service levels, operational excellence and strategic insight
Skills, Knowledge and Expertise
- Experience in Commercial Business Development essential.
- Experience in selling and working with wider territory management teams.
- Dynamic personality able to effectively engage and influence a variety of audiences at all levels of a business.
- Confident communication (written and oral) skills and a demonstrated ability to work collaboratively with all levels of internal and external organisations
- A focus on relationships, able to gain trust through communication, expectation setting and completion of planned deliverables.
- Business acumen, sound decision making, analytical and organisational skills in a fast paced environment; a consultative approach to managing customer conversations.
- Clear understanding of effective sales methodologies with a demonstrable ability to plan, articulate and execute sales engagements through all phases
- Project and program management awareness; knowledge of key concepts including phases, plans, deliverables, scope and tasks
- Ability to prioritise multiple responsibilities, balancing key deliverables on multiple projects.
- Passion about business and dissatisfaction with status quo – always thinking of ways to improve/grow and develop for improved performance.
- Strong analytical skills
- Demonstrated ability to work independently and remain motivated
- Location:
- United Kingdom
- Salary:
- £60,000 - £80,000
- Job Type:
- FullTime
- Category:
- Management & Operations