Business Analyst

New Today

*Business Analyst*

*Do you want to work at a growing Fintech business? *

We are on the lookout for a talented and ambitious Business Analyst who is passionate about problem-solving, thrives on challenges, and wants to make a real difference. This is an opportunity to leave your mark, push boundaries, and shape the future of business performance and operational excellence in a competitive retail finance environment.

At PayItMonthly, we’re redefining the way customers interact with finance. We need a Business Analyst who is analytical, detail-oriented, and proactive - someone who doesn’t just crunch numbers but turns insights into actions that drive growth, efficiency, and better partner and customer journeys.

If you love solving complex business problems, thrive in a collaborative environment, and are excited to see your work make an immediate impact, this is the role for you.

*Who we’re looking for?*

We need someone with a few years of experience in business analysis or performance management who:

* Has strong problem-solving and critical-thinking skills, with the ability to approach challenges analytically. * Can translate data into insights and insights into action, driving measurable business improvements. * Understands end-to-end business processes and can identify opportunities for optimisation, especially in partner onboarding and sales journeys. * Works well with cross-functional teams, including finance, operations, marketing, product, and tech. * Is comfortable working with data tools (Excel, SQL, Power BI, Tableau, or similar). * Can manage or support projects, ensuring initiatives are delivered on time and in scope. * Communicates clearly, turning complex findings into simple recommendations stakeholders can act on. * Can take ownership of tasks and influence business performance direction. * Has an eye for detail but also the ability to step back and see the bigger picture.

_Desirable: Experience in fintech, financial services, or a high-growth environment. Familiarity with project management methods (Agile/Waterfall) and process improvement tools (Lean Six Sigma)._

*What you'll be doing*

* Analyse performance data and provide actionable insights to drive business growth and efficiency. * Support and lead projects that improve partner journeys, onboarding processes, and overall profitability. * Work closely with cross-functional teams to define business requirements and deliver solutions. * Build dashboards, reports, and models to track KPIs and measure success. * Identify and document business processes, recommending improvements and innovations. * Help translate strategy into execution by providing the fact base for decision-making. * Present findings and recommendations to senior stakeholders. * Stay ahead of trends in business analytics and bring fresh ideas to the table.

*Why work with us?*

* You’ll make an impact. Your insights won’t just be “numbers on a slide” - they’ll shape how we grow, scale, and improve partner and customer experiences. * Work with a driven, passionate team. We’re not afraid of challenges and love pushing things forward. * A culture that values innovation and creativity. We don’t settle for “good enough” - we always aim higher. * Flexible working. Start in the office, then blend remote and in-office work. * Career growth. This role offers the opportunity to take ownership of business performance projects and grow into leadership. * Amazing work environment. Regular social events, a fun atmosphere, and a supportive team. * Competitive salary & benefits. We believe in rewarding great work.

*The details...*

* Salary: £35-42k * Hours: 37hrs a week * Holiday: 22 days + Bank Holidays rising to 30 with service * Location: Cheltenham + remote hybrid flexibility

*Benefits:*

* Casual dress code * Company Events * Pension * Profit share * Help yourself to food and drinks * Cycle to work scheme * Health & Wellbeing programme * Life insurance * Employee Share Scheme * Referral programme * Work from home flexibility

Job Types: Full-time, Permanent

Pay: £35,000.00-£42,000.00 per year

Benefits: * Casual dress * Company events * Cycle to work scheme * Discounted or free food * Employee stock ownership plan * Life insurance * On-site parking * Profit sharing * Work from home

Ability to commute/relocate: * Cheltenham GL50 1XZ: reliably commute or plan to relocate before starting work (required)

Application question(s): * How many years of Business Analysis experience do you have?

Work authorisation: * United Kingdom (required)

Work Location: Hybrid remote in Cheltenham GL50 1XZ
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Location:
Gb
Job Type:
FullTime
Category:
Math

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