Breakdown Controller - Cumbernauld
New Today
Are you looking for a Monday to Friday office based opportunity?
Full Time, Permanent position, paying up to £30,000 d.o.e.
Roles and Responsibilities of the Breakdown Controller
- To take customer calls and log repair notifications.
- To assign and allocate Field Service Engineers to meet customer requirements.
- To action customer repair, maintenance and breakdown requests in a timely and cost effective manner.
- Keep customers updated on the reported job progress.
- Deal with day to day queries from both internal and external customers.
- Ensure all jobs are entered onto the appropriate in-house computer system.
- To reschedule jobs and resources according to emerging customer needs and resource availability.
- To ensure that all field service vehicle parts sales are recorded accurately and promptly.
If you are actively looking for a new job, as a Breakdown Controller and from a similar background as a Maintenance Controller, Rental Agent, Automotive Service Advisor we are still eager to hear from you and we'll assist you in finding the next step in your career.
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- Location:
- Braehead
- Salary:
- £30,000
- Job Type:
- FullTime
- Category:
- Admin, Office, Secretarial & PA