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Bars Multi Venue Assistant Manager
5 Days Old
The Assistant Manager supports the effective day-to-day operation of a WET trade venue, ensuring the consistent implementation of standards, processes and plans set by the Manager.
This role will be looking after Centre Stage, Hot Shots and Green Baize. You will take accountability for leading the venues during the Managers absence and ensure that the team delivers exceptional guest experiences, strong commercial performance and safe, well executed operations. You will: Lead the team on the floor to deliver fast, friendly, safe service and consistent product quality.
Implement operational and commercial plans provided by the Manager to support venue performance.
Support stock controls, cellar routines, product care and compliance standards.
Use available insight (NPS, SPH, guest flow, team performance) to guide real time decisions that maintain great performance.
Demonstrate strong on floor leadership, modelling behaviours and coaching the team in the moment.
KPIs
Guest NPS (overall, speed of service, quality of serve) ENPS & team engagement
Stock yield %, stock loss, line variances, waste & compliance
Revenue growth, SPH, Bservevolumes & category sales mix
Labour productivity and deployment accuracy
RPRPRT Right People, Right Place, Right Time
Audit & compliance results (H&S, Licensing, Food Safety,...
- Location:
- Skegness
- Salary:
- not provided
- Job Type:
- FullTime
- Category:
- Management & Consultancy