Bar Manager - London Stadium - Stratford, London

We are looking for an experienced, dynamic Bar Manager to lead our bar operations, ensuring exceptional service, product quality, and customer satisfaction. As a Bar Manager, you will oversee a team of bar staff, maintain stock levels, and ensure compliance with health, safety, and licensing regulations.  A Personal License is required for this role.

Job Requirements

Proven experience in bar management or hospitality operations.

Strong leadership, organizational, and customer service skills.

Knowledge of alcohol licensing laws and health and safety regulations.

Ability to handle pressure and manage multiple tasks efficiently.

Personal License Holder  (Mandatory).

Job Responsibilities

Operations Management:

Oversee day-to-day bar operations, ensuring smooth and efficient service.

Monitor and improve service quality, creating a pleasant customer experience.

Manage bar setup, service, and closing procedures during events.

Staff Management:

Train, supervise, and motivate bar staff to maintain high service standards.

Ensure adequate staff coverage for all shifts and events.

Address performance issues and maintain a positive team environment.

Drink Quality & Safety:

Ensure all drinks meet high standards for quality, taste, and presentation.

Enforce health and safety regulations and ensure proper drink handling and storage.

Ensure compliance with alcohol licensing laws.

Customer Service:

Ensure customer needs are met promptly and efficiently.

Handle customer feedback, complaints, and special requests professionally.

Foster an inviting atmosphere that promotes customer retention.

Inventory & Stock Maintenance:

Maintain appropriate stock levels to prevent overstocking or shortages.

Ensure timely ordering and replenishment of beverages and supplies.

Health & Safety Compliance:

Adhere to alcohol licensing laws, including age verification and responsible alcohol service.

Maintain cleanliness, food and drink preparation standards, and workplace safety.