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Job Description

The purpose of this role is to support the service delivery of client accounts across the People Solutions practice. Responsible for the development of client relationships, managing benefit reviews/placements and ensuring services are coordinated and delivered effectively.

Key Tasks & Duties

Understand clients benefit requirements and provide advice on insurers services, coverage and pricing

Deliver day to day servicing to support retention and development of the business

Prepare risk specifications, manage scheme accounting, run census data audits and ad-hoc consulting projects

Ensure renewal timelines are met, market reviews undertaken and policies placed in advance of renewal

Review service disruption/dissatisfaction and implement appropriate actions with carriers to resolve

Support the broader development of insurer relationships

Ensure compliance requirements and internal controls are fully met

Oversee delivery of claims and underwriting activity

Co-ordinate the use of other Lockton specialist teams where required

Skills & Knowledge

Proven experience in UK SME broking/consulting environment

Principal focus on healthcare and group risk insurances (ideally both)

Exceptional client relationship skills

Ability to manage time effectively focusing on priorities, targets and deadlines

Good critical thinker and able to distil complex issues down into clear, actionable recommendations

Demonstrate a desire to learn, a proactive approach and ability to research information

If you are interested in applying for this job please press the Apply Button and follow the application process. Energy Jobline wishes you the very best of luck in your next career move.