JLL empowers you to shape a brighter way.  

Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people  and empowering them to  thrive, grow meaningful careers and to find a place where they belong.  Whether you've got deep experience in commercial real estate, skilled trades or technology, or you're looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.   

About the Role

Surveying Services operates within the Property & Asset Management department, delivering industry-leading management services for client property estates. This role offers an excellent opportunity for property management professionals or recent graduates to advance their careers while contributing to our Centre of Excellence and maintaining strong client relationships.
 

Who We're Looking For

Ideal Candidates:

• Property administration experience or recent real estate graduates
• Knowledge of lease terms and property management principles
• Strong interest in pursuing a surveying career
• Excellent organizational and communication skills
   

Key Responsibilities

Financial Management

• Prepare service charge budgets and reconciliations with Facility Managers and Lead Surveyor
• Apply tenant apportionments and review service charge pack documentation
• Process invoice approvals and tenant demand checking
• Handle ad hoc recharges and payment coordination with accounts team
• Support rates mitigation initiatives
   

Client & Tenant Relations

• Respond to tenant queries regarding service charges, rent, and insurance matters
• Organize and attend tenant meetings and occupier engagement activities
• Advise on lease repairing obligations while promoting collaborative partnerships
• Attend client meetings to present management reports
• Deliver exceptional customer service to all stakeholders
   

Property Management Support

• Coordinate property and site presentation inspections
• Assist with licenses, wayleaves, and additional fee generation
• Support sustainability reporting and client-specific initiatives
• Collaborate with PAM teams (Finance, IFM, Data) on surveying activities
• Maintain database accuracy with Data team coordination
   

Reporting & Administration

• Provide surveying input for client reporting
• Support management report preparation and presentation
• Ensure compliance with client KPIs and service standards
• Liaise with landlords, tenants, and internal teams as required
   

Essential Skills & Attributes

• Communication: Strong customer service skills with ability to engage clients and colleagues at all levels
• Organization: Excellent multitasking capabilities to manage multiple properties simultaneously
• Attention to Detail: Accuracy in financial processes and documentation
• Relationship Management: Ability to build and maintain professional relationships
• Adaptability: Flexibility to support various team requirements and client needs
   

What We Offer

• Career development within a leading global real estate services firm
• Exposure to diverse property portfolios and client requirements
• Collaborative team environment with mentorship opportunities
• Contribution to industry-leading property management practices

Location:

If this job description resonates with you, we encourage you to apply even if you don't meet all of the requirements.  We're interested in getting to know you and what you bring to the table!

At JLL, we harness the power of artificial intelligence (AI) to efficiently accelerate meaningful connections between candidates and opportunities. Using AI capabilities, we analyze your application for relevant skills, experiences, and qualifications to generate valuable insights about how your unique profile aligns with the specific requirements of the role you're pursuing.

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For candidates in the United States, please see a full copy of our Equal Employment Opportunity policy here.

Jones Lang LaSalle ("JLL") is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities.  If you need a reasonable accommodation because of a disability for any part of the employment process - including the online application and/or overall selection process -  you may email us at HRSCLeaves@jll.com. This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL.