DescriptionAs an Assistant Store Manager you will be responsible for providing excellent service to our customers handling sales inquiries processing orders and supporting the team as well as the Store Manager in stimulating sales and achieving sales targets collaboratively as part of a team. You will oversee the daily operations sales quotas financial responsibilities and strategic priorities. You will hire inspire motivate coach and develop staff. You will monitor customer satisfaction as well as other sales metrics ensuring exceptional performance. You will serve as a role model for selling capability. You will understand and capitalize on growth opportunities based on the local market. You will coordinate customer training events to expand market potential. You will be the point of escalation for procedural questions technical/product questions selling/coaching guidance and customer service issues.Job DutiesOperationsResponsible for leading and ensuring all store operational elements policies procedures standards and results are effectively managed and meet excellence standards.Ensure store compliance with all corporate policies and applicable employment laws and is consistently fair in the treatment of all team members.Find innovative solutions to improving store operations and promote continual improvement with operational teams.AnalyticsAnalyzes store financial and performance results; develop strategic action plans to increase sales and control costs.Conduct root cause and countermeasure analysis to address shortfalls and maximize results.Leverage company analytical tools to assist with decision-making and performance management.People & Performance ManagementEstablish clear team goals and expectations; and maximize store performance.Take ownership of company staffing needs through; partnership with talent acquisition effective planning of store staffing needs participation in the interview process and making hiring decisions.Address issues related to performance conduct and discipline as per company guidelines as well as ensure expectations of appropriate behaviors are established within the sales organization. Seek advice from the human resources department as appropriate.Training & Personal DevelopmentEnsure applicable team training is completed on a timely basis; provide follow-up coaching mentoring and support career development.Find innovative solutions to missed opportunities within your sales team through training and action planning.Continually work on improving personal areas of opportunity and professional development.CommunicationConduct weekly staff 1 on 1s and create an environment within the store of open communication between the various sales operations and corporate teams.Effectively and efficiently respond to customers suppliers and corporate team members in a timely manner.Partner with suppliers to conduct joint store marketing and selling events focused on increasing customer sales leads and brand advocacy.YOU MUST HAVE3 years of management experience.Ability to adapt and work in adverse situations.Proven leadership and sales results experience.WE VALUEStrong communication and organizational skills.Experience in Security DistributionPrevious Salesforce ExperienceWHATS IN IT FOR YOUStable permanent role Monday to Friday.Great work environmentBonus scheme paid quarterlyExcellent company benefits pension contributionGenuine opportunities for progressionOpportunity to work for a forward-thinking global brandRequired Experience:ManagerKey SkillsLabor Cost Analysis,Organizational skills,Communication skills,Store Management Experience,Management Experience,Retail Sales,Guest Services,Schematics,Merchandising,Cash Handling,Supervising Experience,Retail ManagementEmployment Type : Full-TimeDepartment / Functional Area: SalesExperience: yearsVacancy: 1 #J-18808-Ljbffr