High-end office service provider. 5 days in the office. The role will start on a temp-to-perm basis, so it is important that candidates are comfortable beginning in a temporary capacity with the intention of moving into a permanent position. I am not able to consider candidates who are only seeking an immediate permanent role. City location.

This is a hands-on leadership role requiring a natural ability to coach, guide, and develop others. You will be responsible for elevating team performance by supporting individuals in building their skills, achieving targets, and progressing in their roles. The position suits someone who is passionate about developing people and driving operational excellence. You will lead by example, consistently demonstrating high standards and reinforcing them across the team to ensure a culture of continuous improvement.

Additionally, you will be confident stepping into increased responsibility in the absence of your line manager, maintaining smooth operations and providing strong leadership when required.

What’s In It For You

You will be part of a team that blends sharp professionalism with a real sense of fun.
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\nThe organisation invests heavily in its people, and in return they look for individuals who are equally invested in the opportunity. People who are career orientated, hardworking, and willing to go above and beyond is essential.
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\nThe culture is built on structured training, clear progression, ongoing development, meaningful recognition, and a vibrant, engaging culture.

Candidate Profile
\nA highly adaptable and driven professional who thrives in fast-paced, high-performance environments. Demonstrates strong problem-solving ability and sound judgement, with the confidence to make decisions quickly and effectively. Exceptionally organised and detail-oriented, with a composed and polished approach, ensuring seamless operations and consistently high standards. Brings a proactive, solutions-led mindset, combined with a natural ability to lead by example motivating others, upholding accountability, and contributing to a high-performing team culture.

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• Lead with a positive attitude, proactive, hands-on approach, acting as a brand ambassador to inspire, motivate, and drive a high-performing, accountable team culture.
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• Bring strong operational and team management experience, combined with exceptional organisation and attention to detail.
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• Deliver exceptional client care through clear, confident communication, building loyalty and strengthening reputation and always going above and beyond.
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• Remain calm, adaptable, and solutions-focused, with the confidence to take initiative and manage client-facing situations and events.
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• Build trust and create a warm, elevated environment, supported by strong emotional intelligence.
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• Demonstrate problem solving, self-awareness and a commitment to continuous development, adapting your leadership style to support team growth.
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• Confident in mediating situations, bringing calm, balanced, and solutions-led outcomes.
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I am drawn to people who bring sharp, transferable skills and a fresh perspective.

If you have got the foundations and a service-led attitude, I would love to hear from candidates with leadership experience in hospitality, luxury retail, aviation, events, private members’ clubs, premium leisure, or other high-touch customer environments.

This could include professionals currently working as Assistant General Managers, Assistant Managers, Duty Managers, Front of House Managers, Guest Experience Managers, Store Managers, Boutique Managers, Showroom Managers, Reception Managers, Venue Managers and Cabin Crew Supervisors or similar.

I have more to share so please do get it touch.