Assistant Aftersales Manager

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Assistant Automotive Service Manager - Southwest London Strong OTE £45k+– Negotiable depending on experience Monday to Friday 8.30am to 5.00pm - Weekends on rota An established automotive business in Southwest London is seeking an experienced Assistant Aftersales Manager / Senior Service Advisor to support the day-to-day running of a busy aftersales department. This role is ideal for a Senior Service Advisor or Workshop Controller who is working towards a Service Manager or Aftersales Manager career path and is ready to take on more operational responsibility. This is a hands-on, visible role within the dealership, supporting both front-of-house and workshop teams while helping drive performance, customer satisfaction and operational standards. The Role * Supporting the Aftersales Manager / Service Manager with daily aftersales operations * Managing and supporting Service Advisors and overseeing workshop flow * Assisting with KPI performance, productivity, upsell and customer satisfaction targets * Handling escalated customer queries and complaints professionally * Supporting audit standards, compliance and brand processes * Acting as a key link between service advisors, technicians and management * Ensuring a smooth and consistent customer journey from booking to handover About You * Previous experience as a Senior Service Advisor, Assistant Service Manager or...
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Location:
London
Salary:
£35,000 - £45,000 /annum bonus and benefits
Job Type:
FullTime
Category:
Sales

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