Assistant Aftersales Manager - Senior Service Advisor - Wimbeldon Strong OTE, negotiable depending on experience An established automotive business is looking to appoint an experienced Aftersales Assistant Manager to support the day to day running of a busy aftersales department. This is a hands on role suited to someone with a strong background across service operations who enjoys being visible on site, supporting the team and ensuring a smooth customer journey. The role * Supporting the Aftersales Manager with daily operations * Managing service advisors and workshop flow * Assisting with KPI performance, productivity and customer satisfaction * Handling escalated customer queries and complaints * Supporting audit standards, compliance and brand processes * Acting as a key link between front of house and workshop About you * Previous experience as an Assistant Service Manager, Workshop Controller or Senior Service Advisor * Strong customer handling and people management skills * Commercially aware with a focus on quality and efficiency * Confident working in a fast paced main dealer environment What’s on offer * Competitive basic salary - negotiable based on your skill set * Strong OTE potential * Stable, well established dealer group * Opportunity to progress within aftersales management