Area Manager - MerseysideLocation: Covering all sites within Merseyside but base location will be 43-45, Anfield Villas, Anfield Road, Liverpool, L4 0TFWorking Hours: 37 hours per week, Monday-Friday 9am-5pmContract Type: PermanentSalary: £40,160 - £57,730 per annumPlease note: The salary listed reflects the full earning potential for this role. Starting salaries depend on experience and progression within the band.About WaythroughWaythrough was formed in 2024 following the merger of Humankind and Richmond Fellowship. Together, weve created one of the largest mental health and social support charities in England.Every year, we support around 125,000 people through nearly 200 services and its all made possible by our 3,500 brilliant staff and volunteers.Make a real difference in your communityAre you passionate about helping others live safer, healthier, more independent lives? Join our team at Waythrough and support people facing challenges around mental health, substance use, housing or domestic abuse. This is more than just a job its a chance to build meaningful relationships and create lasting change.Please note that interviews will be held as we go, meaning the close date is subject to change.About the role:To manager and develop all service activity within Merseyside and to provide strong, dedicated leadership and management to the team in your area.Key Accountabilities:Implement, develop, lead and assist in the operational management of the services in yourarea. Initiate innovative forms of service delivery and identify improvement, development and growth opportunities to maintain and develop serviceprovision. Support the Assistant Director/ Operations Director in the implementation of company strategy and policy by involvement in business planning including developing and implementing action plans for achieving and maintaining performance targets and KPIs. Provide Leadership and direction to the team(s) in your area and communicate key decisions from the SMT and EMT. Deputise for the Assistant Director and Operations Director whenrequired. Manage, mentor, coach and ensure the development of staff reporting to you, including volunteers. This includes involvement in delivering appropriate training, recruitment, induction, monitoring performance, managing absence and carrying our performance and developmentreviews. Work with Service and Team Managers to ensure that all staff operating within services receive effective management, supervision, support, appraisal and access to appropriate training and personal developmentopportunities. Work as part of the local management team and participate in Waythroughs Leadership Forum, working groups and corporate activities. Support the preparation of annual budget projections in conjunction with the Finance function and operate within agreed budgets to meet financial targets. Support the development and implementation of new service delivery models, pathways and processes that promote high quality, effective care across services. Managing service contracts for sub-contracted partners ensuring operational, performance and quality standards aredelivered. Be the Registered Manager for CQC where appropriate. Be aware of upcoming tender opportunities and work closely with Waythroughs Business Development team, in collaboration with the Assistant Director and/or Operations Director, to develop bids and support an operational bid team where required. Represent Waythrough in a professional manner at all times and network, build and maintain effective professional relationships with internal and external professionals and stakeholders including service users, staff teams, commissioners and other serviceproviders. To take responsibility for health and safety within the working environment and to take the lead on premises and facilities management whenrequired. Support (and lead where requested) with the implementation and mobilisation of new services and organisational changeinitiatives. Promote effective use of Waythroughs IntegratedGovernance framework and processes across services and support services to achieve required quality standards within internal audits and relevant inspectionframework. Analyse management/ performance information and utilise this analysis to continuously improve the services in yourarea. Support and ensure effective systems are in place for monitoring and recording all aspects of theservice. Ensure all services delivered are accessible paying particular attention to underrepresentedgroups. Network and develop community opportunities and agency links to raise awareness of the services in your area and to improve social capital opportunities and secure additional funding streams. Provide reports and briefings as required, including reports to the Senior Management Team, Commissioners and operational and strategicmeetings. Ensure Workday is kept up to date with records including: annual leave, sick leave, TOIL, disciplinary records, supervision notes,appraisal. Undertake continuing professional development including participating in clinical supervision, performance appraisals and attending training as/whenrequired. Work in accordance with all relevant legislation, policies & procedures and guidelines both internal and external. This includes Waythroughs clinical governance framework and safeguarding policies andprocedures. Keep abreast of policy and professional development within your area of professionalexpertise. To promote, adhere to and live our workplace values of being honest, committed and inventive. About you:Hold or working towards a recognised Management qualification e.g. Level 5 in Management / Leadership (or have relevant time served experience). Experience of service delivery management.Experience of positively contributing to organisational change and development.Experience of working within quality frameworks such as CQC, Ofsted and QAF.Significant experience ofinteragency/partnershipworking.Ability to use Management Information Systems effectively along with good data analysis skills.Well-developed oral and written communication skills including report writing.Familiar with relevant service provisions and agencies.Driving licence and access to a vehicle is essential for this role.What We OfferWe value the people who make a difference every day. Alongside meaningful work, youll enjoy a comprehensive benefits package:27 days annual leave, rising to 32 after 1 year (plus bank holidays)Pension scheme with 4.5% employer contribution, matched up to 6.5%Life assurance (3 annual salary)Enhanced sick pay and family-friendly payBirthday leave and the option to buy up to 5 extra days annual leaveProfessional fee reimbursement for relevant qualifications24/7 online GP access and Employee Assistance ProgrammeRecognition and long service awards via ourWay to GoandAspirationsportals£500Recommend a FriendbonusCycle to Work scheme and Credit Union membershipDiscounts via Blue Light Card, Charity Discounts, Extras and Tickets for GoodFree will writing service and wellbeing initiatives throughout the yearInclusion and accessibilityWaythrough is proud to be an equal opportunities employer. We welcome applications from all backgrounds and communities, especially those with lived experience of the issues we support.We have signed up to the Disability Confident Scheme - all applicants are welcome, and adjustments can be made to enable fair participation.JBRP1_UKTJ