Apprentice Customer Service Advisor

New Yesterday

Full time : Apprenticeship Hourly rate: £11.09 Address: Rhydycar Business Park, Merthyr Tydfil, CF48 1DH The Role This is customer service, so lets keep it simple. Would you love working in customer service? Do you want  unlimited   earning   potential  with a super simple,  uncapped   bonus scheme ? If so, we are looking for people like you to join our frontline Customer team as an advisor. You will be the  backbone  of our business by supporting and being there for our customers. Working in Customer Service , your job will be to show our existing customers why the  EE   family  is the right one for them. We are more than a  team  at EE; we are a   family , and this ethos includes our customers too. This means that your role will be to make sure our customers receive an exceptional and  personal  service every single time. Alongside working, you will also complete a Level 2 NVQ in Customer Service as part of our Apprenticeship. Your Future With Us We are  passionate  about helping you progress your career and are committed to your growth and development. When the time is right for you, we’ll be right there and will do everything we can to help you get to where you want to be. Enrolling onto our  Aspire  programme for example will give you the opportunity to learn a whole new subject and begin a career in your area of interest regardless of your experience. Areas of interest include Human Resources, Marketing, Finance, Design, Reporting, Management and much more, we have it all. Our  Aspire  programme is just one example of how we can help you move your  career  forwards, and if you’d like to know more just ask! Wondering If You’re What We’re Looking For? We believe in a completely  personal  environment, where you’re treated like you want to be treated. We’re  committed  to working together to build a  community  where everyone feels they belong. Whatever your  age ,  race ,  sexuality ,  disability ,  religion  or  gender   identity , we recognise and  celebrate  our differences and embrace  diversity  at all levels. Everyone is  welcome  at EE. Wondering What’s In It For You? Being part of the EE family brings a huge number of benefits including the below:
A  great  starting salary of  £21,620 , plus  incentives  throughout the year
Our  Smart working model  which supports you to create a  flexible working  routine that works for you
Huge  discounts of EE & BT products including your Mobile and Broadband – saving you  hundreds   of   pounds  every year
Brand  new   sites ! We are currently refurbing all our contact centres to make them  state of the art  and a great place to work
Volunteering days, so you can  give back  to your local community
Optional Private Healthcare and Dental, for  you  and the  family
A share scheme where you can  invest  in the company at a  discounted  rate
25 days holiday  with the option to buy more
Optional Pension scheme to  protect  your  future
Critical Illness  cover
Gym membership  discounts
Discounts  off attractions for the  family  all year round
The smaller bits like;  free  parking on our sites,  free  tea and coffee, and even a  concierge What Are You Waiting For? If you think you’d be a great fit we’d love to hear from you. Reach out to get the conversation started!
Location:
Ferndale, Mid Glamorgan, United Kingdom
Job Type:
FullTime
Category:
EE Contact Centres

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