Beaumont is partnering with a high-growth UK Managed Service Provider to recruit an Account Manager. This is a key hire within their commercial team as the business continues to scale its managed services, cloud and cyber capability across the UK. The organisation has grown through a combination of acquisition and organic expansion and now operates with a strong national footprint and a sizeable SME and mid-market customer base.
We have worked closely with this business and understand how they operate commercially, how they support their sales teams and where they are investing next. Recent leadership alignment, continued acquisition activity and increased focus on customer value and retention have created genuine momentum internally. This is a well-established MSP that still feels like it is building its next chapter.
Role Overview:
You will be responsible for managing and growing a portfolio of existing customers, with a clear focus on retention, expansion and commercial performance. This is an account management role with real ownership. You will be expected to understand your customers environments, identify opportunities to increase spend and position additional services across managed IT, cloud and cyber security.
You will run structured account plans, lead renewal conversations and work closely with pre-sales and delivery to ensure opportunities are qualified properly and executed well. As trust and traction build, you will naturally increase account value and long-term customer commitment.
Portfolio and Remit:
Ownership of a defined customer portfolio across SME and mid-market clients
Responsibility for renewals, upsell and cross-sell across managed services, cloud and security
Build and execute account plans focused on growth, retention and contract value
Lead commercial conversations with senior customer stakeholders
Identify expansion opportunities and position additional services and projects
Work closely with pre-sales, technical and service delivery teams
Maintain accurate forecasting and CRM data
Hybrid working in Manchester with regional office presence.
Support and Delivery:
You will be supported by pre-sales, technical specialists and service delivery teams across managed IT, cloud and cyber. The business has invested heavily in service capability, tooling and process, which allows account managers to focus on commercial outcomes rather than operational firefighting. Customers are well supported and delivery is taken seriously.
Package:
Base salary: £45,000 to £50,000
Car allowance: £5,000
OTE: x2 base
Benefits: pension, private healthcare, structured progression and development support
Key Responsibilities:
Manage and grow an existing customer portfolio
Deliver against retention, renewal and GP targets
Identify and close upsell and cross-sell opportunities
Build strong relationships with decision makers and budget holders
Coordinate commercial proposals and contract renewals
Work closely with internal teams to ensure successful delivery
Maintain accurate pipeline, forecasting and reporting
What Success Looks Like: (612 Months)
Strong control of your customer base and renewal cycle
Clear account plans in place across key customers
Consistent growth in account value and GP contribution
Trusted internally as a commercially strong Account Manager
Clear progression path based on performance and output
Experience and Skills:
Experience in an Account Manager role within an MSP or IT services business
Strong understanding of managed services, cloud and cyber
Commercially confident with experience owning renewals and growth targets
Comfortable engaging senior stakeholders and discussing spend and value
Structured approach to account planning and pipeline management
UK driving licence
About the Client:
A UK-based Managed Service Provider with a national footprint and a strong reputation in the SME and mid-market space. The business continues to invest in people, services and leadership and offers a stable but ambitious environment for commercial talent. This role sits within a team that values accountability, consistency and long-term customer relationships.
If you would like the full brief or want to discuss how this role fits within the wider commercial team, apply here or message me directly.
TPBN1_UKTJ
- Location:
- United Kingdom
- Job Type:
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FullTime
- Category:
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Sales;Sales