Overview Raptor exists to bridge the gap between brands and the real lives of young people. We are a multidisciplinary marketing agency operating at the intersection of where youth meets culture. In today’s ever-evolving cultural landscape, young audiences expect more from the companies they engage with. Authenticity is non‑negotiable, and therefore imperative brands must speak to youth culture in ways that resonate both deeply and accurately. At Raptor, we support our clients in navigating this complex terrain by tapping into the real voices and lived experiences of young people around the world. With a global insight network of over 10,000 young individuals, we’re always in touch with an ever‑evolving youth landscape. This direct access allows us to decode what engages and motivates young audiences, ensuring every campaign we craft resonates personally, collectively, and culturally. Whether through immersive live experiences, content, social‑first storytelling, brand partnerships, or large‑scale sampling campaigns, we design work that meets young people where they are online, on campus, and in real life. Headquartered in the UK, but with teams in both Europe and North America, we partner with global culture‑led companies – inc. Tinder, Jägermeister, Samsung & Deliveroo – to build campaigns that drive relevance and long‑term impact. Position Account Director Location London Reporting to Group Account Director About You

You have experience in developing, creating, and deploying integrated marketing campaigns, aligning with the creative direction and vision. You stay up to date with the latest trends and best practices, especially around youth and student audiences, and can adapt quickly to ever‑evolving demands. You thrive in a fast‑paced environment, juggling multiple projects and clients. You bring energy, fresh ideas, problem‑solving skills, and the ability to spot angles that help build relationships with existing and potential clients.

The Role As an Account Director, you will lead 2–3 of Raptor’s key client accounts, ensuring they are profitable and growing. This hands‑on role involves pitching and winning new work, delivering campaigns, and managing a team of up to six. The role is primarily office‑based within the Raptor client services account team, but may require field work on site when campaigns call for it. You will bridge the gap between client and agency, ensuring campaigns are planned and delivered to a high specification, driving account growth and supporting increased revenue into the agency. You will report directly to the Group Account Director and be a key component in driving the agency forward with excellent client development skills.

Manage campaign budgets, ensuring retention, profitability, and growth of client accounts. Oversee work, performance, and professional development of junior team members, highlighting areas of improvement and success. Identify growth opportunities, develop and convert new business proposals, and pitch to secure extra revenue. Accurately manage finance, ensuring all client accounts hit profitability and growth targets and meet specific finance reporting requirements.

Experience

Minimum 5 years experience in a client services role, ideally within an experiential or full‑service agency. Experience with multi‑channel briefs and linking digital and physical experiences. Experience managing and developing a team to achieve best results. Ability to juggle multiple projects and clients in a fast‑paced environment.

Key Competencies

Process – bring tested agency account processes that can be adopted throughout the agency to streamline services. Attention to Detail – dot the I’s and cross the T’s on proposals, presentations, reports, and budgets. Organised – thorough in all communications and activities, instilling confidence in clients, peers, and managers. Relationship Builder – natural relationship builder, first point of contact for clients, proactively building connections with peers, clients, media, partners, and suppliers. Creativity – bring innovative approaches, think outside the box, and confidently present ideas. Communicator – possess exceptional written and verbal skills and the capability to articulate thoughts clearly and concisely with creative and technically sound writing. Socially Savvy – strong understanding of social media and latest trends. Positivity – bring positive energy that encourages and uplifts the team, clients and suppliers.

Benefits

24 days holiday per year. Pension scheme. Bonus scheme. Vitality Health. New‑business incentives scheme. Annual summer & Christmas parties. Team building & agency activities. Discounts on local & national brands/businesses.

Contract & Salary Permanent with immediate start. Salary: £55,000 – £65,000 pro rata, depending on experience. #J-18808-Ljbffr